Frequently Asked Questions for the Fly Tyer App 

What does the Fly Tyer app cost?
The app is a FREE download in the iTunes store. Search for “Fly Tyer” in the iPad store and search “Fly Tyer MBL” in the iPhone store.

What does the app do?
Fly Tyer allows you to subscribe to the exact same content as the print version, optimized for the iPad and iPhone. In this way you can enjoy the same periodical delivery as print subscribers in this new electronic medium. It is best viewed on an iPad.

How do I update my app version?
Staying up to date on the latest version of our app ensures optimal performance. In the past, some customers have experienced download problems that were resolved simply by updating the app. To determine if you need an update:
1. Open the "App Store" icon on your iPad.
2. Open "Updates" in the bottom right corner of the home screen.
3. Find "Fly Tyer" in the list of apps, tap “Update” and enter your Apple ID.

Can I buy single issues?
Yes. But only in the iTunes store, and only for those issues that have been entered into the digital archive. Currently, the Fly Tyer digital archive goes back to Spring 2009. Each time we print a new issue, it goes into the archive with a single-copy and subscription option. Before purchase, you can access the Table of Contents of any single issue by hitting “Preview” on the issue.

How do I purchase an iPad subscription?
You can purchase a subscription either in iTunes or from
www.FlyTyer.com. There are certain advantages to either: 

  • Purchase from our Website (upper right corner)
    It is cheaper to purchase a one-year subscription to Fly Tyer from our website ($14.95). There are also more options, including two-years ($27.95), and two-years
    plus digital archive access ($39.95). There is also better customer support with a subscription purchased through our website. However, there are no single-copy sales available through the publisher.
  • Purchase from iTunes
    You can only purchase a one-year subscription in iTunes. But it does offer the convenience of using your iTunes account, and there are also single copies available. However, due to revenue sharing with Apple, it is more expensive to purchase a one-year subscription through iTunes.


What’s the best deal?

A one-year subscription from FlyTyer.com is $14.95. It is $19.99 in iTunes.

Should I register when purchasing through iTunes?
Yes, we recommend that you register for several reasons. First, if you register and set a login and password, that will enable you to view your issues on either the iPhone or iPad, as well as on your desktop computer. Otherwise, your issues will only be viewable on the device through which you made the initial purchase. This login process is mandatory when purchasing through FlyTyer.com and will automatically enable universal access. Secondly, registration of an iTunes purchase identifies you to the publisher so that we may send renewal notices and other special offers via email, and it establishes a more traditional publisher/reader relationship.

How do I know when a new issue arrives?
When you subscribe, be sure to opt in to “receive push notifications” that will alert you to new issues. If you subscribe through FlyTyer.com, you will also receive notification via email.

What are the log-in credentials?
When you subscribe through www.FlyTyer.com, you will be asked to enter your email address and set a password. SAVE THAT DATA as this will be your log-in credentials that unlock access to the issues.

Creating Log-in Credentials
When purchasing a subscription, keep in mind that the username and password fields do not recognize special characters (i.e., @, #, &, %). To avoid potential problems it is recommended that only A-Z,0-9, dash, and underline be used. If you inadvertently set your password with a special character, you will not be allowed access. If that’s the case, please contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with your existing username and password so we can reset them.

Using the Restore Function
The Restore function is an apple feature that restores your purchases. If you fail to register and don’t have log-in credentials, the Restore function will search your Apple ID and authenticate any purchases made through that ID. The Restore button will display whenever you are prompted to log-in.

Can I sample an issue?
Yes. Once you have downloaded the app, the Spring 2011 issue is currently FREE to download to your iPad.

Can I get access to the archive?
Only if you purchase a two-year-plus-archive option through FlyTyer.com.

Can I view Fly Tyer on non-Apple devices?
Yes, if you purchase a tablet subscription through our website, but not if you purchase through iTunes. If you purchase in iTunes, you will only have access with Apple devices, such as iPad and iPhone.
 

Will the subscription work with iPhone and my desktop?
Yes. The login credentials for your iPad subscription will also allow you to view the issues you have purchased on your iPhone and on your desktop computer.

What’s the best way to view each issue?
You are far better off downloading an issue directly to your tablet. Online viewing is much slower. Either way, you want to download or view while connected to a wireless signal, which is faster than 3G or 4G.

Downloading and Auto-Lock
To ensure that your download of a given issue is not disrupted by the device’s sleep function, turn-off your iPad’s Auto Lock during download. To turn off Auto Lock, go into Settings, then tap General. Tap Auto Lock, and select Never. Be sure to turn Auto-Lock back on when your download is complete. And always download over wireless rather than 3G.

How do I bookmark articles or "Add Favorites"?
You can add favorite articles to an archive by tapping the upper right hand corner of any article. Tag the story with any additional information in the pop-up window, and then find them all in the My Favorites section of the Menu button at the bottom of any page.

How do I close and restart the app?
Closing and restarting the app will sometimes solve problems you may be encountering. To close, double click on the home button. All open apps will appear at the bottom of the screen. Hold your finger on any one of them until they all begin to wobble, indicating that they are now active. Tap the minus sign (-) on the app icon, and that app will close. Click the home button again to deactivate all open issues. Reopen your app by tapping it on the home screen.

Where can I get customer support?
A customer support contact form is available for subscriptions purchased from our website. You can access it here: Fly Tyer This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . As far as we know, Apple does not offer customer support for purchases made through iTunes.
The form is very user friendly. It is designed to get specific details about the problem you are reporting by asking you a series of questions. Just fill out the information as prompted and submit it. You will be contacted as soon as your report is received and processed.


Can I get digital access with my print subscription?

We are no longer able to offer free digital with print since the digital version has gone into iTunes and behind a login window. In the future, we hope to be able to offer a menu of options that include print only, digital only, and print plus digital, each option for sale at its own rate


Can I switch my print subscription to digital?

There currently is not a way to switch and have remaining print copies served digitally. However, you can cancel your print subscription and receive a refund for unmailed copies, and then start a new subscription (1-year, 2-year) digitally. To do this, either call customer support at 800-397-8159 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with your cancellation request, and then follow the normal subscription steps for digital.

Where can I get more information?
We have started a
forum category on FlyTyer.com for users to share their experiences with the app.