Contact Customer Service

If you are having problems with your digital edition subscription, the best way to get it resolved is e-mailing customer service. You can either click this link  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  or copy/paste the e-mail address directly into your e-mail program. Include as much information about your purchase as possible including your name, address (including city/zip/country), phone number, and e-mail address. Include the e-mail address even if it's the same as the one you are sending the message from. Also include any subscription-related information like your subscription number and purchase transaction.

This will help the Customer Service department get the needed details to solve the problem you are reporting.